Betco.ag
Fair Game Policy
Effective Date: May 2026 Applies To: All customers, players, account holders, and users of Betco.ag services.

1. Introduction
Betco.ag is committed to providing a fair, secure, transparent, and responsible gaming environment for all customers.
This Fair Game Policy outlines the principles, standards, and operational procedures designed to ensure the integrity of sportsbook, casino, live casino, and promotional activities offered through the Betco.ag platform.
By using Betco.ag services, customers acknowledge and agree to comply with this Fair Game Policy in addition to the platform’s Terms & Conditions and other applicable policies.

2. Commitment to Fair Play
Betco.ag operates under the principles of:
	•	Fair competition.
	•	Equal treatment of customers.
	•	Transparent betting and gaming procedures.
	•	Secure transaction processing.
	•	Responsible risk management.
	•	Protection against fraud and abuse.
Betco.ag strives to ensure that all gaming results, wagers, and account activities are processed fairly and consistently according to established operational standards.

3. Sportsbook Betting Integrity
Sportsbook wagers are graded based on:
	•	Official match results.
	•	Official league data.
	•	Official statistics providers.
	•	Internal settlement procedures.
	•	Industry-standard sportsbook grading rules.
In the event of conflicting information between unofficial and official sources, Betco.ag reserves the right to rely on the final official result or statistics provider used by the platform.
Betco.ag reserves the right to delay grading while results or statistical outcomes are under review.

4. Casino Game Fairness
Casino games made available on Betco.ag are supplied by independent software providers and are intended to operate using Random Number Generator (RNG) technology or live game systems designed to ensure random and unbiased game outcomes.
Game results are generated independently and cannot be influenced by:
	•	Players.
	•	Betco.ag employees.
	•	Affiliates.
	•	Payment providers.
	•	Third parties.
Betco.ag does not alter individual game outcomes or manipulate results for specific players.

5. Random Number Generator (RNG)
Where applicable, casino games utilize RNG technology designed to:
	•	Produce random outcomes.
	•	Ensure unpredictability.
	•	Prevent manipulation.
	•	Maintain fair game operation.
RNG systems are generally designed to provide equal probability outcomes over long-term gameplay cycles consistent with the mathematical structure of each game.

6. Live Casino & Third-Party Providers
Live dealer games and certain sportsbook or casino products may be provided by third-party service providers.
Betco.ag works with providers that are expected to maintain industry-standard operational integrity and fair gaming procedures.
Betco.ag is not responsible for technical interruptions, provider outages, or external system failures beyond its direct operational control.

7. Prohibited Conduct
The following activities are strictly prohibited:
	•	Fraudulent betting activity.
	•	Use of automated betting software or bots.
	•	Exploitation of technical errors or glitches.
	•	Collusion between players.
	•	Multi-account abuse.
	•	Bonus abuse or promotion manipulation.
	•	Arbitrage or risk-free betting abuse.
	•	Use of stolen payment methods.
	•	Manipulation of game systems.
	•	Match-fixing or suspicious betting behavior.
	•	Circumventing betting limits or account restrictions.
Any customer found engaging in prohibited conduct may be subject to account suspension, voided wagers, confiscation of promotional winnings, or permanent account closure.

8. Bonus & Promotion Fair Use
Bonuses and promotions are intended for recreational and legitimate gameplay activity.
Betco.ag reserves the right to investigate accounts suspected of:
	•	Coordinated bonus abuse.
	•	Low-risk wagering patterns designed solely to clear rollover requirements.
	•	Multiple accounts connected to the same individual or group.
	•	Abuse of promotional terms.
	•	Fraudulent or manipulative gameplay.
Betco.ag may void bonuses, winnings, or promotional eligibility where abuse is identified.

9. Betting Errors & Technical Issues
Betco.ag reserves the right to correct or void wagers affected by:
	•	Obvious pricing errors.
	•	Technical malfunctions.
	•	Incorrect odds.
	•	System interruptions.
	•	Delayed feeds.
	•	Human input errors.
	•	Incorrect event information.
	•	Settlement errors.
In such situations, Betco.ag reserves the right to:
	•	Cancel affected wagers.
	•	Recalculate settlements.
	•	Adjust balances.
	•	Suspend markets.
	•	Correct operational mistakes.
All decisions related to obvious errors or technical malfunctions shall be final.

10. Market Suspension & Betting Limits
Betco.ag reserves the right to:
	•	Refuse or limit wagers.
	•	Adjust betting limits.
	•	Suspend betting markets.
	•	Restrict certain events or accounts.
	•	Remove markets without prior notice.
These actions may be taken for operational, integrity, risk-management, or security reasons.

11. Responsible Gaming
Betco.ag supports responsible gaming principles and encourages customers to gamble responsibly.
Customers are encouraged to:
	•	Play within their financial means.
	•	Avoid excessive gambling behavior.
	•	Use available responsible gaming tools where applicable.
	•	Seek assistance if gambling becomes problematic.
Betco.ag reserves the right to implement account limitations or responsible gaming measures where necessary.

12. Security & Account Protection
Customers are responsible for maintaining the confidentiality of their account credentials.
Betco.ag recommends:
	•	Using secure passwords.
	•	Avoiding account sharing.
	•	Keeping login information confidential.
	•	Immediately reporting suspicious activity.
Betco.ag is not responsible for losses resulting from unauthorized access caused by customer negligence.

13. Investigation of Suspicious Activity
Betco.ag reserves the right to investigate any activity considered suspicious, irregular, abusive, or potentially fraudulent.
During investigations, Betco.ag may:
	•	Restrict account access.
	•	Delay withdrawals.
	•	Request verification documents.
	•	Suspend wagers or promotions.
	•	Conduct internal compliance reviews.
Betco.ag decisions regarding operational integrity and fraud prevention are final.

14. Fair Resolution of Disputes
Customers may contact Betco.ag support regarding disputes or account concerns.
Disputes are reviewed internally based on:
	•	Betting records.
	•	System logs.
	•	Official event data.
	•	Transaction records.
	•	Applicable rules and policies.
Betco.ag reserves the right to make the final determination regarding sportsbook grading, promotional eligibility, technical disputes, and account-related decisions.

15. Amendments to This Policy
Betco.ag reserves the right to modify or update this Fair Game Policy at any time to reflect changes in:
	•	Operational procedures.
	•	Gaming products.
	•	Risk management practices.
	•	Industry standards.
	•	Platform functionality.
The latest version of this policy will always be available on the Betco.ag website.

16. Contact Information
For questions regarding this Fair Game Policy, customers may contact Betco.ag through the official support channels available on the platform.

17. Disclaimer
This Fair Game Policy is intended for informational and operational purposes only and does not constitute legal advice. Betco.ag reserves all rights necessary to protect its platform, customers, financial partners, and operational integrity.

© 2026 Betco.ag — All Rights Reserved.

